Account Login
Online Shop - FAQs
In this section we answer some of the most frequently asked questions.
If you cannot find the answer you need, please contact customerservices@rgklife.com
Product
- I can't find the particular product/size I am looking for
- I need more information about a product
- Can I still buy these items over the phone
- What happens if I order an item that is out of stock
Delivery
- How much is your delivery charge?
- How long will it take for my order to arrive?
- Which courier do you use?
- Can I have my goods delivered to someone/somewhere else?
- What if nobody is in to sign for my delivery?
- Do you deliver outside of the UK?
Payment
My Order
- I have just placed my order - can I make a change to it?
- Can I cancel my order?
- Can I track the progress of my order?
- There is an item missing in my order or you have sent me the wrong goods
- I want to return an item
- Guidelines for sending goods back
- Do I have to pay to return the item?
- I returned an item but you say you have not received it
